Terms of Service

Effective October 22, 2026. These terms apply when you use sparkauto.us, the SPARK app at sparkauto.pplx.app, or book service with SPARK Auto LLC ("SPARK," "we," "us"). By booking or using our services, you agree to them.

Our service

SPARK is a mobile auto repair and maintenance company serving the Dallas–Fort Worth area. Our technicians perform work at the location you choose. You confirm you are allowed to have work done on the vehicle at that location.

Booking, fees and cancellations

• When online card payment is turned on, a $75 booking fee holds your appointment. It is credited toward your final bill and fully refunded if you cancel 24 or more hours before your appointment.
• Each visit has a $25 travel fee, charged once per trip even when we service more than one vehicle. Shop supplies are 5% of the bill, capped at $35. Both are shown before you book.
• Arrival times are windows, not exact times. We will tell you if we are running late.

Estimates and approval

Menu services show their price when you book. Repairs are quoted per job and sent to you, and you approve or decline each item before work starts. We will not perform work you have not approved. If we find something new during the job, we will send an updated estimate for your approval.

Payment

Payment is due when the work is complete. You can pay in the SPARK app by card or Apple Pay, or send the bill to someone else to pay. Tips are optional and go to your technician.

SMS Terms

• Program: SPARK Auto appointment updates.
• What you'll receive: booking confirmations, appointment reminders, technician arrival notices, estimate-ready notices, job completion and payment receipts, and a feedback request after your service. Customers can also reply with questions about their appointment. We do not send marketing texts.
• How to opt in: check the text-updates box on our online booking form, give verbal consent to our staff, or text START to (682) 345-8897. Consent is not a condition of purchase.
• Frequency: message frequency varies based on your appointment activity.
• Cost: message and data rates may apply.
• Opt out: reply STOP, CANCEL, END, QUIT or UNSUBSCRIBE at any time. You'll get one message confirming you've been unsubscribed. Reply START to subscribe again.
• Help: reply HELP, call (214) 680-5229 or email info@sparkauto.us.
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share phone numbers only with the service providers that deliver our texts (such as our messaging provider), and only to send messages you asked for.
• See our Privacy Policy for how we handle your information.

Your vehicle and our work

Tell us about any known problems, aftermarket parts or warning lights before we start. Some repairs depend on parts availability or conditions we cannot see until we begin. We will explain any limits before you approve the work.

Limitation of liability

To the extent allowed by law, SPARK is not liable for indirect or consequential losses, such as lost time or alternate transportation, arising from our services. Nothing in these terms limits rights you have under Texas law that cannot be waived.

Changes

We may update these terms. The effective date above shows when they last changed.

Governing law

These terms are governed by the laws of the State of Texas.

Contact us

SPARK Auto LLC
511 East John W Carpenter Freeway, Suite 500, Irving, TX 75062
(214) 680-5229 · info@sparkauto.us